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User login problem

(edited)

I developed an app and added the necessary information.
However, users cannot log in through the app.

I can log in without any issues via computer, tablet, or phone browsers.
But logging in through the app doesn’t work.

What could be the issue, and how can I resolve it?
When I enter the username and password and click 'Log in,' the password field gets cleared, and no login occurs.

I’ve never encountered such an issue before.

You can check the app here: [REDACTED - please do not post app links in the forum]