App launching zoomed in and scrolled down

I am attempting to build an app using Median based on a web dashboard we have. It works fine when testing using dev mode in browsers using various screen sizes, but when I create the app in Median, log in, and then load our "dashboard" page, it displays it zoomed in and scrolled down. I've had my web developers look into the page load on their end and it's working fine. Can anyone suggest something to make the page load at the top and not zoomed ? Thank you!