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Microsoft Dynamics 365
About this plugin
Already using Microsoft Dynamics 365 for CRM and marketing automation? Median's Microsoft Dynamics 365 plugin brings your existing segments, triggers, and customer journeys to life on mobile, delivering real-time push notifications to your app.
Once set up, your app registers devices and links them to Dynamics contact IDs. You design and manage campaigns in Dynamics as usual; Median.co handles the native SDK integration, device registration, and message delivery on iOS and Android.
This is ideal for teams who want to extend their established Dynamics workflows to mobile, without rebuilding messaging infrastructure or maintaining separate SDKs.
Key features
1
Journey-based push notifications:
Trigger mobile pushes from Dynamics 365 Customer Insights – Journeys in response to real-time events, segment changes, or user actions, using the same logic you already run for email and SMS.
2
Contact-aware device mapping:
Each device is registered and mapped to a Dynamics contact user ID, ensuring every push notification is tied to a real customer record for accurate targeting and reporting.
3
Native SDK integration managed by Median.co:
Median.co bundles and maintains the required iOS and Android integrations, so you can focus on configuring journeys and content in Dynamics rather than managing mobile SDKs.
4
End-to-end testing and diagnostics:
Validate your setup with Median.co’s demo page: request notification permissions, register devices, send test pushes, and inspect registration info before rolling out to your user base.