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The key differences between an app and a website for your business

TL;DR: Deciding between a mobile app and a mobile website for your business needs an understanding of their key differences. Mobile websites are accessible via browsers, easy to update, and offer better SEO, making them ideal for a broader reach. Mobile apps, on the other hand, provide personalized experiences, offline accessibility, and leverage device-specific features, which boost user engagement and loyalty. The choice depends on your business needs, target audience, and goals.

When you’re faced with the choice of developing a mobile app or a mobile website for your business, it’s essential to understand their core differences.

Read more to learn the different aspects of apps vs websites when it comes to user accessibility, the level of engagement users can have with each option, and the expenses involved.

Key takeaways

  • Mobile websites are accessible through any web browser, require no downloads, offer better SEO, and are easier to update compared to mobile apps.
  • Mobile apps provide a highly personalized user experience, offline functionality, and can use device-specific features such as GPS and push notifications.
  • Choosing between a mobile website and a mobile app depends on business needs: mobile websites are ideal for wider reach and frequent content updates, while mobile apps are suited for regular customer interaction and leveraging device capabilities.
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What is a mobile website?

Mobile websites are crafted to be used on mobile devices through internet browsers.

They differ from conventional websites by being tailored for compact screens and touch-based interaction, incorporating bigger buttons and streamlined designs to improve the experience of users.

To operate, these sites need an active connection to the internet via 3G, 4G or WiFi.

Usually functioning with a distinct URL like m.yourwebsite.com, a mobile website automatically redirects users depending on their device type. 

This guarantees that content is suitably presented and easily navigable on smaller screen smartphones and tablets while still granting access to associated web pages.

Benefits of mobile websites

Without the need for downloading, users can effortlessly engage with mobile websites directly through their web browsers.

This seamless access ensures that there’s no loss of user engagement due to download delays and contributes to achieving a broader reach.

Mobile websites are optimized for search engines, improving their visibility and making them easier for potential users across the web to find.

However, it's important to note that apps offer a more personalized user experience, can work offline, and use device-specific features, making them a powerful tool for user engagement and interaction.

Maintaining up-to-date content on a mobile website is easy. With real-time publishing capabilities, all changes become instantly visible to every user accessing the website.

Tip: Ensure your mobile website is optimized for speed and performance to enhance user experience and reduce bounce rates.

What is a mobile app?

Mobile apps are software applications that users obtain by downloading from platforms like Apple’s App Store or Google Play to their devices.

These apps are created specifically for certain operating systems such as iOS, Android, and Windows Phone and reside in the device’s memory. They frequently have the ability to work offline, which gives them a clear advantage over mobile websites.

Developed with a variety of programming languages and frameworks designed for particular operating systems, mobile apps can harness the power of the device they’re installed on.

This tailored development ensures that an app can provide a user experience that feels native and seamless on their device.

Benefits of mobile apps

Mobile apps can adapt to the individual preferences and behaviors of users, presenting content that aligns with user location and actions, which greatly increases engagement and satisfaction among those using the app.

Key benefits of mobile apps include:

  • Personalized experience: Mobile apps can adapt to individual user preferences and behaviors, presenting content that aligns with their location and actions.
  • Push notifications: Mobile apps can leverage push notifications for active customer involvement. Such alerts are sent straight to the home screen of a user’s device, ensuring they stay connected with updates from the app without feeling intruded upon. The instant nature of these push notifications notably boosts engagement levels.
  • Offline access: Even when there isn’t an internet connection available, mobile apps maintain their usability through offline access. Users can still interact with content and input data within the application despite lacking connectivity — allowing them uninterrupted interaction with your service or product.
  • Device-specific features: Using various functionalities unique to devices like biometric authentication methods (fingerprint or facial recognition), GPS tracking capabilities, or camera integration adds value to a user’s journey on a mobile app — an aspect where web apps, including both websites accessed via browsers as well as web-based applications, fall short due to such specialized integrations not being feasible on these platforms.

Tip: Ensure your mobile app is user-friendly and intuitive. A seamless user experience can significantly enhance engagement and retention, making it easier for users to navigate and enjoy your app's features.

Key differences between mobile websites and apps

Understanding the key differences between mobile websites and apps is crucial for making an informed choice based on your business needs.

These distinctions largely concern issues of user accessibility, engagement, as well as the expenses and upkeep involved with each option.

Accessibility

Mobile websites can be reached directly via a web browser, without the need for downloading or installing anything since they reside on a web server.

This means that as long as users have an internet connection and a mobile browser, they are able to instantly engage with these websites.

Mobile apps require users to download and install them onto their devices for each operating system they intend to use them on.

While this may seem less convenient than simply accessing a website, it allows apps to offer a more tailored and integrated experience for the user.

The personalized nature of mobile apps ensures that users receive content and features specifically designed for their needs, leading to higher engagement and satisfaction.

Mobile apps can leverage the full capabilities of the devices, such as GPS, push notifications, and offline functionality, providing a richer and more immersive user experience.

Tip: Ensure your mobile website and app are designed to provide easy access, including features like intuitive navigation and quick load times to enhance user experience.

User interaction

Mobile apps outperform mobile websites when it comes to engaging with users, using sophisticated gestures like ‘tap,’ ‘swipe,’ and ‘pinch’ to enhance the functionality and create a more captivating user experience that facilitates efficient task completion.

Web browser limitations can restrict the capabilities of mobile websites. Although they are capable of mimicking certain app features, they usually don’t deliver as seamless or compelling an experience.

Google Maps serves as an example demonstrating that substantial performance and functionality are still achievable in mobile websites.

Tip: Enhance user interaction on your mobile app by integrating intuitive gestures and animations. These elements make navigation more engaging and responsive, encouraging users to spend more time on your app.

Cost and maintenance

Financially, while mobile websites are initially more cost-effective, investing in a mobile app can offer superior long-term benefits.

Apps require resources for development and maintenance but provide a personalized user experience, offline functionality, and device-specific features that boost engagement and customer loyalty.

Constant updates for apps ensure they remain competitive and functional.

This ongoing investment should be seen as crucial for delivering a top-notch user experience. Businesses should weigh these advantages when deciding between a mobile website and an app.

Tip: Budget for both initial development and ongoing maintenance of a mobile app to ensure long-term performance and user satisfaction.

When to choose a mobile app

If a business requires continuous engagement with customers or needs to frequently offer access to its products and services, having a mobile app is the optimal approach.

Retail businesses or local service providers such as bars, restaurants, and florists can greatly benefit from mobile apps. For companies with comparable requirements, opting for a webview app could be an appropriate alternative.

It’s also worth noting that younger audiences between the ages of 13-24 are more inclined towards using mobile apps. Hence apps present an effective platform when aiming at engaging this age group in particular.

Additionally, if your business already has a website, there is an option to convert it into a mobile app. This can significantly enhance user interaction and experience without the need to build an app from scratch.

How to convert your existing website to an app?

Many software companies have realized that converting an existing website into a functional app can significantly enhance user interaction and experience. This transition requires:

  1. Extensive testing to confirm the reliability of the app’s performance.
  2. Adherence to various app store guidelines.
  3. Rigorous evaluation pre-launch to prevent problems post-deployment, ensuring users enjoy seamless functionality.

Employing an app development platform is often more economical than crafting an entirely new app from ground zero, as it streamlines the creation procedure using specialized tools and frameworks designed for such purposes, enabling companies to deploy their applications in a cost-effective and timely manner.

Tip: Use an app development platform like Median.co to efficiently convert your website into a mobile app, ensuring seamless functionality and adherence to app store guidelines.

Summary

Both mobile websites and mobile apps offer unique benefits and can significantly impact your business’s mobile strategy.

Mobile websites are ideal for a broader reach and better SEO, making them suitable for information delivery to a wide audience.

However, mobile apps provide a more personalized and engaging user experience, with capabilities like push notifications, offline functionality, and seamless integration with device-specific features.

Choosing the right platform depends on your business needs and goals.

While mobile websites are easier to update, mobile apps often lead to higher user engagement and loyalty. 

Whether you opt for a mobile website or a mobile app, understanding these key differences will help you make an informed decision that best serves your customers and your business.

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Frequently asked questions

What is the main difference between a mobile website and a mobile app?

A mobile website and a mobile app are different in that the former can be accessed via a web browser on a mobile device with an internet connection, while the latter is downloaded onto a device and often functions without needing to be connected to the internet.

What are the benefits of mobile apps?

Mobile applications enhance user engagement by offering tailored experiences and mobile features, delivering push notifications, enabling offline capabilities, and integrating with device features to improve the overall functionality for the user.

How expensive is it to maintain a mobile app compared to a mobile website?

Maintaining a mobile app is typically more costly than a mobile website due to regular updates and app store policies compliance, but it's worth it in the long run. Apps offer a more personalized user experience, higher engagement, and can leverage device-specific features, making them a more favorable option for businesses aiming to build strong customer relationships.

Can I convert my existing website into a mobile app?

Certainly, it is feasible to transform your current website into a mobile app through the use of an application development platform. Rigorous examination must be conducted to confirm that the functionality remains intact and that the newly created app adheres to the policies set by various app stores.

*DISCLAIMER: This content is provided solely for informational purposes. It is not exhaustive and may not be relevant for your requirements. While we have obtained and compiled this information from sources we believe to be reliable, we cannot and do not guarantee its accuracy. This content is not to be considered professional advice and does not form a professional relationship of any kind between you and GoNative.io LLC or its affiliates. Median.co is the industry-leading end-to-end solution for developing, publishing, and maintaining native mobile apps for iOS and Android powered by web content. When considering any technology vendor we recommend that you conduct detailed research and “read the fine print” before using their services.*
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